Privacy Policy

1. Introduction

Welcome to twiststore. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://www.twiststore.store (the “Website”). By using the Website, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal data when you interact with the Website:

• Name
• Mailing address
• Email address
• Phone number
• Payment information
• Account credentials

2.2 Non-Personal Information

We also collect non‑identifiable data such as IP addresses, browser type, operating system, device information, and browsing behavior through cookies and similar technologies.

3. How We Use Your Information

We use the collected data for legitimate business purposes, including:

• Processing orders and payments
• Providing customer support
• Sending order confirmations, shipping updates, and receipts
• Communicating promotional offers, if you have opted in
• Improving the Website and our services
• Complying with legal obligations

4. Sharing and Disclosure

We may share your information with third parties only in the following circumstances:

• Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email service providers)
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

We do not sell, rent, or trade your personal information for marketing purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time
• Request a copy of your data in a portable format

To exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.

8. Third‑Party Links

The Website may contain links to external sites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy practices.

9. Children’s Privacy

The Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Website after such changes constitutes acceptance of the revised policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +1 (380) 747-9191
• Address: 9039 Southeast Riverside Avenue, Columbus, Ohio 43211, United States