eufy Security Video Doorbell Add-on Chime 2K Battery White Outdoor

Description

Product Overview

The eufy Security Video Doorbell Add-on Chime is engineered to complement the 2K battery‑powered video doorbell, delivering a reliable secondary audible alert that can be placed in any indoor or outdoor location. Constructed from high‑impact plastic with an IP65 rating, the chime withstands rain, dust, and temperature fluctuations, making it suitable for entryways, kitchens, classrooms, and office environments. With a compact footprint of 5.94 × 5.83 × 2.44 inches and a lightweight design of just 10.6 ounces, installation is straightforward and does not require additional wiring or power sources.

Connectivity relies on a stable Wi‑Fi network, allowing the chime to sync instantly with the eufy HomeBase 2 or HomeBase 3 hub. Once paired, the device receives real‑time notifications from the doorbell, ensuring that every visitor is announced at the chosen chime location. The built‑in speaker produces clear, crisp tones at three adjustable volume levels, giving users the flexibility to match the acoustic environment of their home or business.

Beyond its basic alert function, the chime incorporates a low‑power Wi‑Fi module that maintains a constant connection to the HomeBase hub while consuming minimal energy. The device supports both 2.4 GHz and 5 GHz bands, automatically selecting the strongest signal to reduce latency and prevent missed notifications. Its firmware is built on a secure, encrypted platform that safeguards communication between the doorbell, hub, and chime, protecting user data from unauthorized access. The chime also features a built‑in diagnostic LED that flashes green during normal operation and turns amber if a network issue is detected, providing immediate visual feedback for troubleshooting. All of these technical details are managed automatically by the eufy app, allowing users to focus on the convenience of hearing visitors without needing to understand the underlying technology.

The installation process is designed for DIY enthusiasts and takes less than ten minutes from unpacking to full operation. First, attach the mounting plate to the desired surface using the included screws; the plate’s flat design works on wood, metal, or PVC without the need for drilling holes. Next, align the chime unit with the plate and snap it into place, ensuring the Wi‑Fi antenna is unobstructed. Open the eufy app, select “Add Device,” and choose the chime from the list of compatible accessories. The app will guide you through a quick Wi‑Fi pairing sequence, after which the chime will appear in your device dashboard alongside the doorbell and HomeBase hub. Once paired, you can test the sound by pressing the test button on the chime or using the app’s preview function, confirming that the device is ready for daily use.

Compatibility with popular voice assistants expands the convenience of the eufy Add‑on Chime, allowing users to receive spoken notifications through Amazon Alexa or Google Assistant enabled speakers. By linking the eufy system to a smart speaker, a simple voice command such as “Alexa, announce the front door” will trigger the chime to play the selected ringtone, providing an audible cue even when you are in another room. This integration also supports routine automation, enabling the chime to activate in response to other smart home events like turning on hallway lights at sunset or disarming the security system when you arrive home. The seamless coordination between devices creates a cohesive ecosystem that simplifies daily interactions and enhances overall home automation.

Usage

Designed for both residential and commercial settings, the chime excels in scenarios where a single doorbell alert may be missed. Homeowners can place the chime near a living room sofa, a kitchen island, or a bedroom door, while small‑office managers can install it at reception desks or conference rooms. The outdoor‑rated enclosure ensures that the device operates reliably in covered porches, garden gates, or side entrances, even during heavy rain or dusty conditions.

Because the chime is battery‑free, it draws power exclusively from the HomeBase hub, eliminating the need for separate power adapters or frequent battery changes. This design choice reduces maintenance effort and keeps the overall system tidy. Users can also customize the alert experience by selecting from eight distinct ringtones, ranging from classic doorbell chimes to modern melodic alerts, providing a personalized touch that aligns with the aesthetic of any space.

In multi‑unit buildings such as apartments, condominiums, or Airbnb rentals, the chime can serve as a shared notification point for multiple tenants or guests, reducing the likelihood of missed deliveries or visitors. Property managers can install a single chime in a common hallway and configure each resident’s doorbell to trigger the same audible alert, creating a unified communication system that simplifies package handling and improves security. For businesses that operate a front desk or reception area, the chime provides a discreet yet audible cue that a visitor has arrived, allowing staff to respond promptly without constantly monitoring a smartphone screen. The device’s adjustable volume and tone options enable customization to match the acoustic profile of busy office spaces, quiet boutique stores, or noisy warehouse environments.

For families with children or pets, the chime offers a non‑intrusive way to monitor entry activity without relying on visual cues alone. Parents can set a gentle tone that alerts them when a child arrives home from school, while also providing a clear signal for pets that are trained to respond to specific sounds. The adjustable volume ensures that the alert is audible enough to be heard across larger homes but can be softened for nighttime use to avoid disturbing sleep. Additionally, the chime’s durable IP65 housing protects it from accidental splashes or pet‑related messes, making it a resilient addition to busy households where durability is essential.

Retail stores and small offices can benefit from the chime’s ability to broadcast visitor alerts across multiple zones, ensuring staff are promptly aware of customer arrivals without the need for constant visual monitoring of a smartphone or tablet. This flexibility makes the chime a versatile addition to any smart environment.

Why Choose Us

eufy, a trusted brand under Anker Innovations, combines years of expertise in smart home security with a commitment to quality and customer satisfaction. Every chime undergoes rigorous testing for durability, acoustic performance, and network stability, ensuring that the product meets the high standards expected by security‑conscious consumers. The IP65 certification guarantees protection against water jets and dust ingress, a critical feature for devices positioned in exposed locations.

In addition to robust hardware, eufy provides responsive after‑sales support, including a comprehensive online knowledge base, firmware updates that improve functionality over time, and a dedicated customer service team ready to assist with installation or troubleshooting. The seamless integration with eufy HomeBase 2 and 3 means that users benefit from a unified ecosystem, where alerts, recordings, and device management are handled through a single intuitive app.

Privacy is a core principle of the eufy ecosystem, and the chime adheres to the same strict standards applied to the doorbell and hub. All video and audio streams are encrypted end‑to‑end using AES‑256 encryption, and the chime only receives notification data, never storing any personal information locally. Users retain full control over their data through the eufy app, where they can review, delete, or export logs at any time. This approach aligns with global data protection regulations such as GDPR and CCPA, giving consumers confidence that their home security information remains confidential and is not shared with third parties for advertising or other commercial purposes.

eufy is committed to environmentally responsible manufacturing, and the chime reflects this ethos through the use of recyclable plastic components and a design that minimizes material waste. The device’s low power consumption, powered entirely by the HomeBase hub, reduces the overall energy footprint compared to traditional wired chimes that require separate power adapters. Packaging is optimized for size, using minimal cardboard and eliminating unnecessary plastic inserts, which helps lower shipping weight and carbon emissions. By choosing a product that balances performance with sustainability, customers contribute to a greener smart‑home ecosystem without sacrificing reliability or functionality.

eufy backs the Add‑on Chime with a one‑year limited warranty that covers manufacturing defects and includes free technical support for the duration of the warranty period. Should any issue arise, customers can contact eufy’s dedicated support team via phone, email, or live chat, and receive troubleshooting assistance or a replacement unit if the problem cannot be resolved remotely. The warranty also covers accidental damage caused by normal use, reflecting eufy’s confidence in the product’s build quality. This comprehensive after‑sales service provides peace of mind, ensuring that the investment in a reliable doorbell notification system remains protected for years to come.

Key Features

• Dual‑location alerts ensure you hear visitors no matter where you are in the house or office.
• Eight customizable ringtones let you match the sound to your personal style or environment.
• Three volume levels provide precise control for quiet apartments or bustling commercial spaces.
• IP65‑rated plastic housing delivers reliable performance in rain, dust, and extreme temperatures.
• Dedicated eufy support and regular firmware updates guarantee long‑term reliability and peace of mind.

FAQ

Does the chime require its own power source?

No. The chime does not require its own battery or a wall plug because it draws all the power it needs from the eufy HomeBase hub that is already part of your doorbell system. When the hub is connected to a stable power source, the chime receives continuous power through the Wi‑Fi link, which means you never have to replace batteries or worry about power outages affecting the audible alert. Installation is as simple as mounting the device in the desired location and pairing it with the hub via the eufy app, after which the chime will automatically start receiving notifications from the doorbell. This design reduces clutter, lowers long‑term maintenance costs, and provides a clean, wire‑free solution for both indoor and outdoor installations.

Can I use the chime with other smart doorbells?

The eufy Add‑on Chime is specifically engineered to work with the eufy Security Video Doorbell 2K (Battery Powered) series, and it requires a compatible eufy HomeBase 2 or HomeBase 3 hub to function. The communication protocol is based on Wi‑Fi, which means the chime can only pair with devices that use the same eufy ecosystem. Third‑party doorbells that rely on Zigbee, Z‑Wave, or proprietary cloud services are not supported, as the chime would not be able to receive the doorbell’s push notifications. If you already own an eufy 2K doorbell, simply add the chime through the app’s device‑addition workflow, and the system will automatically recognize the new accessory. This tight integration ensures reliable performance and a consistent user experience across all eufy products.

How do I change the ringtone or volume?

All ringtone and volume adjustments are made through the eufy Security mobile app, which provides an intuitive interface for customizing your chime’s behavior. After opening the app, navigate to the doorbell’s device page and select the “Chime Settings” option. Here you will find a preview button that lets you listen to each of the eight available tones before making a selection. Once you tap a tone, it becomes the default alert for the chime. Below the tone selector, a simple slider lets you choose between low, medium, and high volume levels, allowing you to tailor the sound output to the acoustic characteristics of the room where the chime is installed. All changes are saved instantly and take effect without needing to restart the device.

Is the chime suitable for outdoor installation?

The chime’s IP65 rating means it is fully protected against water jets and dust ingress, making it an ideal choice for covered porches, side doors, and other outdoor entry points. The plastic housing is molded to resist impact and UV exposure, so the device maintains its appearance and performance even after prolonged exposure to sunlight and rain. For optimal protection, we recommend mounting the chime under a small overhang or eave, which shields it from direct precipitation while still allowing the sound to travel freely. Whether you live in a region with frequent rain or a dry, dusty climate, the chime’s robust construction ensures reliable operation year‑round.